What to Expect When You Visit Our Office
Our goal is to make your visits to Thompson Chiropractic the most effective, efficient, enjoyable health care experience you can have. No question is a silly question so please feel free to ask.
Initial Paperwork
We know most people don't care for paperwork, but our New Patient Intake Form gives us an excellent understanding of your past and current health situation. Most of the questions are “Yes” and “No” answers, so it will go quickly. The information you provide is crucial for determining the best course of care.
Consultation
The doctor will meet with you to discuss your health concerns and determine if you’re a good candidate for chiropractic care!
Examination
Following the consultation, Dr. Thompson, Dr. Donaldson, or Dr. Kittock will perform a thorough chiropractic, orthopedic, physical, and neurological examination. The purpose of this examination is to locate the cause of your problem so we can develop a plan to help you.
X-Rays
The doctors want only the best for their patients. Occasionally, the doctor determines that x-rays are needed in order to properly diagnose your health care concern. If the doctor feels imaging is needed, they will send you to a local radiology facility to have the highest quality and most detailed digital x-rays taken. Our clinic works with a variety of radiology clinics in many locations so we can find a place convenient for you.
Finances
If you have any questions or concerns regarding clinic charges, please ask us and we will be happy to assist you!
It should also be noted that while we are in network with most insurances, not all services are covered by insurance. Health insurance can be billed for acute pain conditions. Wellness care, maintenance care and conditions outside of pain care are not billable to insurance. We do, however, offer a time of service discount to patients wishing to pay out of pocket. We would be happy to clarify any billing questions.
We know most people don't care for paperwork, but our New Patient Intake Form gives us an excellent understanding of your past and current health situation. Most of the questions are “Yes” and “No” answers, so it will go quickly. The information you provide is crucial for determining the best course of care.
Consultation
The doctor will meet with you to discuss your health concerns and determine if you’re a good candidate for chiropractic care!
Examination
Following the consultation, Dr. Thompson, Dr. Donaldson, or Dr. Kittock will perform a thorough chiropractic, orthopedic, physical, and neurological examination. The purpose of this examination is to locate the cause of your problem so we can develop a plan to help you.
X-Rays
The doctors want only the best for their patients. Occasionally, the doctor determines that x-rays are needed in order to properly diagnose your health care concern. If the doctor feels imaging is needed, they will send you to a local radiology facility to have the highest quality and most detailed digital x-rays taken. Our clinic works with a variety of radiology clinics in many locations so we can find a place convenient for you.
Finances
If you have any questions or concerns regarding clinic charges, please ask us and we will be happy to assist you!
It should also be noted that while we are in network with most insurances, not all services are covered by insurance. Health insurance can be billed for acute pain conditions. Wellness care, maintenance care and conditions outside of pain care are not billable to insurance. We do, however, offer a time of service discount to patients wishing to pay out of pocket. We would be happy to clarify any billing questions.
New Patient Intake Form to complete and submit online for all patients
- Must have appointment scheduled prior to filling out
- Be sure to complete the electronic signature at the end of the form to ensure it is successfully submitted
- For children/infants please check "yes" to the question "Is this condition associated with a child developmental concern or condition?"
OR
Alternative Printable New Patient Intake Paperwork to print, fill out, and bring to your first appointment at our clinic
Please notify the clinic ahead of time if you will be bringing your completed new patient intake form in this printed format vs. submitting your new patient intake form online via the link above.
New Patient Form
New Child Patient Form (12 & under)
- Must have appointment scheduled prior to filling out
- Be sure to complete the electronic signature at the end of the form to ensure it is successfully submitted
- For children/infants please check "yes" to the question "Is this condition associated with a child developmental concern or condition?"
OR
Alternative Printable New Patient Intake Paperwork to print, fill out, and bring to your first appointment at our clinic
Please notify the clinic ahead of time if you will be bringing your completed new patient intake form in this printed format vs. submitting your new patient intake form online via the link above.
New Patient Form
New Child Patient Form (12 & under)
Cancellation Policy
Our clinic has firm expectations surrounding appointment attendance in place to allow our physicians and therapists maximum availability for their patients. We strive for transparency so that we are on the same page with our patients and strongly encourage you review our cancellation policy prior to your visit.
Our clinic has firm expectations surrounding appointment attendance in place to allow our physicians and therapists maximum availability for their patients. We strive for transparency so that we are on the same page with our patients and strongly encourage you review our cancellation policy prior to your visit.
Insurance Note
Insurance coverage varies by policy. We are in network with most major medical companies. We encourage you to call your insurance company and verify your coverage. It is your responsibility to understand your insurance benefits, including information pertaining to co-payments, co-insurance, and deductibles. Please review our financial policy for additional information.